Privacy Policy

1. Introduction

Ember Elite Creator Network ("Ember Elite," "we," "us," or "our"), operated by ERH Ventures LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our creator network.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Date of birth
• Phone number (if provided)
• Country, state, or province of residence
• TikTok handle/username
• Streaming performance data (diamond counts, hours streamed)

Automatically Collected Information

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and evaluate your creator or creator manager application
• Provide mentorship, coaching, and performance management services
• Communicate with you about your account, performance, and opportunities
• Track and optimize your streaming performance and mission completion
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With TikTok: As required to operate within TikTok's LIVE Creator Network program, we may share necessary creator information with TikTok in accordance with their CN policies.
• With your Creator Manager: Your performance data and contact information may be shared with your assigned creator manager within the Ember Elite network.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you leave the network, we may retain certain information for record-keeping and legal compliance purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected].

8. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites, including TikTok. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].